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Privacy Policy

A legal disclaimer

Welcome to FM365 (Full Meals 365) — India’s First Subscription-Based Meal Brand, owned and operated by Akcepted Technologies Solutions LLP (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.fm365.in], subscribe to our meal plans, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details when you register or place an order.

  • Usage Information: Details such as pages visited, time spent, and actions taken on our website.

  • Device Information: IP address, browser type, and operating system for analytics and optimization.

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your meal subscriptions accurately and on time.

  • Communicate with you about orders, offers, and service updates.

  • Improve our menus, website experience, and overall customer service.

  • Ensure secure payments and prevent fraudulent transactions.

  • Comply with applicable laws and regulations.

3. Data Security

We use strict administrative, technical, and physical safeguards to protect your data.
All payments are securely processed through trusted gateways like Razorpay or Instamojo, and we do not store any payment details on our servers.

4. Cookies

Our website uses cookies to:

  • Enhance your browsing experience.

  • Remember your preferences and login details.

  • Analyze site traffic to improve our services.

You can disable cookies in your browser settings, though this may affect certain website features.

5. Information Sharing

We respect your privacy — we never sell or rent your data.
We may share information only with:

  • Service providers such as payment gateways, delivery partners, and analytics tools, under strict confidentiality agreements.

  • Legal authorities when required to comply with the law or enforce our rights.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing messages at any time.

  • Request details about how your data is stored and used.

For any such requests, contact us at support@fm365.in.

7. Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes.
Any updates will be posted on this page with a new effective date.

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